Get a doctor to your home in 20 minutes

Peace of Mind for Parents:
Immediate access to doctors for your child's emergencies in the comfort of your home


Download the app from App or Play store.

Fast, on-demand medical care for your child without leaving your home.

Experienced and qualified doctors available to diagnose and treat a wide range of common childhood illnesses and injuries.

Flexible scheduling options that work with your busy lifestyle, including evening and weekend availability.

Affordable and transparent pricing with no hidden fees or surprise charge.

Healthcare Reviews

Join our network of Parents

Join our network of parents who never worry about home accidents again. Over 95% of our customers rate our services as excellent, see what they have to say about HealthAid.

Your Questions Answered

Find answers to your questions. We provide quick and clear responses to common inquiries about our services.

How often can I use the app?

Once you have completed the signup process, you can access the app as many times as you want and request a consultation.

Where can I find my consultation record?

Both patients and doctors’ have access to the patient's medical records on the HealthAid App. To have access to your medical records. Simply

  1. Login into your HealthAid account on the app
  2. Click on the drop down menu at the top left corner of the app
  3. Select Medical records 
  4. You’ll find all your medical information from consultations with HealthAid doctors/patients.

How do I get patients?

Once you register on the app, your basic information will be uploaded to our doctor's database. Patients will come to you by requesting doctors and booking consultations with you.

Are my personal information with doctors secure?

Your personal details will not be shared with any outside party. You can confidently ask even the most sensitive questions, knowing that our doctors are bound by oath to keep it private.

How can I protect my privacy

Any information you share with us on the platform is securely stored, and encrypted, according to the strict standards of the General Data Protection Regulation (GDPR) and 256-bit encryption.

How do I pay for services?

It's easy! Once you've registered as a patient, you'll automatically receive an E-wallet. You can fund your e-wallet by linking your card or through bank transfer. Your e-wallet can be used to pay for consultations and any other in-app transaction.

How can I speak with a doctor?

Once you’ve logged into the app, you’ll find a tab that says “Request a Doctor”. The app will search for the doctor closest to you, once the doctor accepts the request, that's it.

For Online Consultations: all you have to do is request a virtual consultation. Once you have successfully requested, a doctor will meet with you shortly.

What is HealthAid Medical Services?

HealthAid is a medical corporation that aims at making quality and affordable healthcare easily accessible. We make this possible through our telemedicine App where you consult with our world-class doctors, order prescriptions, and receive home treatments. Start your medical journey today.

How can I book an appointment with a doctor?

  1. Download the HealthAid Medical Service App on Play store or App store.
  2. Register as a patient by filling in all required details.
  3. Open the app and click on the "See a consultant" tab.
  4. Pick your desired medical practitioner and proceed to make payment.
  5. Once your payment has been confirmed, you will get a message that tells you the date and time of your consultation.
How can I make payment on the app?

This is quite simple. When you register, an e-wallet will be created for you. You can fund your e-wallet either by card payment or bank transfer. Your e-wallet acts as your prepaid account which you can use to pay for your consultations and other transactions.

How much does it cost to register on the app?

Registration is free on the HealthAid app. However, you will only be able to perform limited actions until you fund your e-wallet.

How can I sign up as a doctor on the app?

Fill the registration form and attach the required documents. You will get a confirmation mail when your documents are verified. Visit HealthAid to get started.

Ready to Experience the Convenience of at-home Care?

Sign up today and take the first step towards a healthier and happier life.